Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

ძიება მხარდაჭერაში

ნუ გაებმებით თაღლითების მახეში მხარდაჭერის საიტზე. აქ არასდროს მოგთხოვენ სატელეფონო ნომერზე დარეკვას, შეტყობინების გამოგზავნას ან პირადი მონაცემების გაზიარებას. გთხოვთ, გვაცნობოთ რამე საეჭვოს შემჩნევისას „დარღვევაზე მოხსენების“ მეშვეობით.

Learn More

unresponsive constantly trying to read and send emails (win10) - stalled

  • 8 პასუხი
  • 0 მომხმარებელი წააწყდა მსგავს სიძნელეს
  • 3 ნახვა
  • ბოლოს გამოეხმაურა billgusa

Thunderbird is not even usable after this update! It crashes constantly trying to read and send emails. Can I go back about two or three versions back before you destroyed it?

Thunderbird is not even usable after this update! It crashes constantly trying to read and send emails. Can I go back about two or three versions back before you destroyed it?

ჩასწორების თარიღი: , ავტორი: Wayne Mery

ყველა პასუხი (8)

Do you mean hangs? Stuck? What happens after right+click on Inbox, properties, repair?

I get the spinning circle when trying to read or send. I’ve let it spin 10+ minutes. iPhone and iPad work perfect on the same home network. I’m on my iPad now because I couldn’t read your reply on Thunderbird.

I uninstalled it and reinstalled. No improvement. Still doesn’t work.

wp7,

  1. Please start *Windows* in safe mode with networking enabled https://support.microsoft.com/en-us/help/12376/windows-10-start-your-pc-in-safe-mode
  2. Still in Windows safe mode, start Thunderbird in Troubleshoot mode https://support.mozilla.org/en-US/kb/troubleshoot-mode-thunderbird

Does problem go away?

ჩასწორების თარიღი: , ავტორი: Wayne Mery

It seems to run correctly in safe mode. I restarted in normal mode and it hangs up again giving me the spinning circle.

> It seems to run correctly in safe mode. I restarted in normal mode and it hangs up again giving me the spinning circle.

I've changed the items to be numbered #1 and #2. In which combinations of #1 and #2 does it spin? If it's only stopped with #1, Windows in safe mode, then something that starts with Windows is impacting Thunderbird - antivirus for example.

> I've changed the items to be numbered #1 and #2. In which combinations of #1 and #2 does it spin? > If it's only stopped with #1, Windows in safe mode, then something that starts with Windows is impacting Thunderbird - antivirus for example.

Please, what are your results?

I've gave up messing with it and stopped using it altogether. Maybe your next update will make it usable again.