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68.9.0 on Windows crashing

  • 2 პასუხი
  • 1 მომხმარებელი წააწყდა მსგავს სიძნელეს
  • 1 ნახვა
  • ბოლოს გამოეხმაურა sfhowes

Hi there! Long time Thunderbird user here. Ever since upgrading to 68.9.0 I am getting so many crashes. When trying to open an email with attachments, when adding an attachment to a message, when composing a reply message that has images in it, and just randomly as well. I am on a Dell XPS 9550 laptop running the most current WIndows 10 version. I tried rolling back to 68.8.0, but it says that my local files are no longer compatible with that old version. I also tried doing a new install of 68.8.0, but it's still crash city over here. Any ideas? Thanks!!!

Hi there! Long time Thunderbird user here. Ever since upgrading to 68.9.0 I am getting so many crashes. When trying to open an email with attachments, when adding an attachment to a message, when composing a reply message that has images in it, and just randomly as well. I am on a Dell XPS 9550 laptop running the most current WIndows 10 version. I tried rolling back to 68.8.0, but it says that my local files are no longer compatible with that old version. I also tried doing a new install of 68.8.0, but it's still crash city over here. Any ideas? Thanks!!!

ყველა პასუხი (2)

Sorry - that last sentence - I meant to say that I tried a fresh install of 68.9.0.

Post the crash report URLs for the last few crashes, from Help/Troubleshooting, Crash Reports.

In the meantime, run Windows in safe mode to test if a startup app such as security/antivirus is causing the crashes.