I am trying to add my certificates for my PIV and CAC reader required sites, however I am unable to upload my certificates.
I am in the military and must have access to particular secured sites however Mozilla Firefox is no longer saving or using my certificates.
I am in the military and must have access to particular secured sites however Mozilla Firefox is no longer saving or using my certificates.
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I've called the big guys to help you. Good luck.
More on secure certificates in Firefox: https://support.mozilla.org/en-US/kb/secure-website-certificate
How to import a certificate for reference:
- about:preferences#advanced
- Click on View Certificates
- Select "Your Certifcates, People, Servers, Authorities or Others" and Click Import...
- Navigate and click ok.
Are there any error messages? If not alternatives:
If you have ever reset/refresh Firefox then you can try to copy the cert8.db file form the "Old Firefox Data" folder on the desktop to the current Firefox profile folder.
You can use this button to go to the current Firefox profile folder:
- Help > Troubleshooting Information > Profile Directory: Show Folder (Linux: Open Directory; Mac: Show in Finder)
- http://kb.mozillazine.org/Profile_folder_-_Firefox