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my saved information is gone

hello and good day to whom ever this massage gets to. I just updated my windows at my work pc and all my programs were deleted and so I got signed out of all my account… (続きを読む)

hello and good day to whom ever this massage gets to.

I just updated my windows at my work pc and all my programs were deleted and so I got signed out of all my accounts. I reinstalled firefox and tried to sign in but because its been a while I couldn't remember my password and had to reset it. but after all this and when I finally got into my account (with the same email address I was using until now) no matter how many times I click sync, nothing gets added to my bookmarks, history, passwords, etc.

then I checked with one on my phone to see whether that was working or not, and that was signed out as well and asks me to sign in again. I've been using this browser for years now and have many save information on this account I CAN'T LOSE ALL THAT. the primary account was on my laptop which is at home and currently I am terrified of turning that on and finding everything's gone again. please help me get my info back. I can't remember years of saved bookmarks and passwords.

1 年前 に Maika が質問

1 年前 に Paul が回答

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Password Migration from Chrome to Firefox

Moving from Windows to Linux and in the process moving from Chrome to Firefox. In Linux, there seems to be an issue where Firefox isn't recognizing that I have installed … (続きを読む)

Moving from Windows to Linux and in the process moving from Chrome to Firefox. In Linux, there seems to be an issue where Firefox isn't recognizing that I have installed Chrome. No problem, I went into Windows to do the move instead. But since the data isn't saved and you have to have an instance of Firefox running (?) to actually sync, I decided to download Firefox on my iPhone, get my passwords from Chrome, then sync to my iPhone, boot back to Linux, then sync on Linux with the data on my iPhone, and somehow in the process locked myself out of logging into Firefox on my iPhone due to how many times I've had to log in to Firefox to figure out this convoluted and broken process. People are wanting to switch to Firefox due to ad blocking support, and this is a massive barrier to entry. Can we just fix importing from a csv file?

1 年前 に Morogwen123 が質問

1 年前 に Morogwen123 が回答

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Sync failed - links recoverable?

repost from there, here its probably more appropriate: https://support.mozilla.org/en-US/questions/1391582 In the meantime I figured out that sent tabs apparently only re… (続きを読む)

repost from there, here its probably more appropriate: https://support.mozilla.org/en-US/questions/1391582 In the meantime I figured out that sent tabs apparently only remain on the server for 60 days and that there is probably no log, even offline. But no definitive answer. And my feature request still remains for a history of sent tabs.

Dear Mozilla Team,

during the recent weeks I was away from my main PC and primarily used my iphone to browse the web. Every now and then I sent a link to the PC using Safari's share and the integrated send to function of Firefox for iOS. This usually worked really well, even when my PC was powered off. When I got back home and started my PC, sync would take forever, but was then interupted and all further tries to sync (hoping to get those tabs eventually) failed.

My question is if there is a log file of all those links that are sent to different devices? I believe there has to be one given that Mozilla's servers are being used and tabs (usually) arrive on powered-off devices following a request to the server.

If there is, please tell me how to access it/send it to me. If there is not, please take this as a feature request (a sent links history being gathered locally as part of the wider Firefox profile maybe and as a viewable list of all shared tabs for all devices so that tabs can still be sent to single devices but also accessed from others, similar to how tabs can be accessed from all synced devices).

xxhen

1 年前 に xxhen が質問

1 年前 に Paul最後の返信

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Sync doesn't work between Windows, Linux, and Android

I recently switched to Firefox from Chrome. I imported all the bookmarks and passwords from Chrome into Firefox on Windows. Next, I installed it on Linux and later on An… (続きを読む)

I recently switched to Firefox from Chrome. I imported all the bookmarks and passwords from Chrome into Firefox on Windows.

Next, I installed it on Linux and later on Android. The sync is not working properly that is what I noticed. Basically I have all the data on my Windows PC Firefox. It is not syncing between other devices, that will be my notebook running Linux and my Android Phone.

I read other similar question son the forum and did a Google search as well. I already did re-install a few times to no avail.

Here is the log from "about:sync-log" : https://paste.ee/p/5e57H

How do I fix this?

1 年前 に sul007 が質問

1 年前 に jonzn4SUSE が回答

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Firefox Account User has Died

My husband was a long-time Firefox user and recently passed away. I am the sole beneficiary and executor of his estate and provide a copy of the will and death certifica… (続きを読む)

My husband was a long-time Firefox user and recently passed away. I am the sole beneficiary and executor of his estate and provide a copy of the will and death certificate if necessary. The issue here, is unlike me, I cannot find the Firefox account to sync his passwords to my machine. I do have access to his machine and could open each web site and copy the information to a spread sheet if necessary - but obviously not a great workaround. So is there any way to gain access to that password.

Now for the obvious question - it's just a matter of equipment: he used a trackball, I prefer my mouse and I am considerably more comfortable with the keyboard on my machine.

Any help you can offer would be very helpful!

Best regards! Loralie

1 年前 に loralie が質問

1 年前 に loralie が回答

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How do I delete the sync data out of my Firefox account (but leave the account otherwise intact?)

I used Firefox Sync in order to fix a corrupted Firefox profile, and now want to delete the sync data from Mozilla's servers (as it's no longer needed). However, I would … (続きを読む)

I used Firefox Sync in order to fix a corrupted Firefox profile, and now want to delete the sync data from Mozilla's servers (as it's no longer needed). However, I would like to keep my account on Firefox Accounts. What's the best way to ensure this?

Approaches I think *might* work:

- Change my registered email address, delete my account, create a new account with the original email - Reset my password (causing sync data to be deleted)

The first one seems more thorough, but perhaps a little *too* thorough. :-) But the second is only implied to work, not stated outright. Thoughts?

1 年前 に tim-mc が質問

1 年前 に cor-el が回答

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Syncing on multiple computers

Hi, I use firefox on both a work and home computer, as well as my phone (iOS). I have sync active on all three devices, yet the synced tabs only ever shows one device's … (続きを読む)

Hi,

I use firefox on both a work and home computer, as well as my phone (iOS). I have sync active on all three devices, yet the synced tabs only ever shows one device's tabs. On both computers, the iOS tabs are all that displays in synced tabs, and on iOS, only one of the two computer's tabs are shown, and often with the wrong name - I haven't found out what determines which computer's tabs shows in the synced tabs menu or which name is used, but it definitely isn't which computer was used more recently, for either requirement.

1 年前 に jessee8991 が質問

1 年前 に jonzn4SUSE が回答

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Firefox Sync keeps restoring my deleted bookrmarks

Dear Firefox Team, I am using Firefox in two laptops, one Win10 and one Win11. My situation is as the following: 1. Bookmarks in two laptops have already been synced. 2… (続きを読む)

Dear Firefox Team,

I am using Firefox in two laptops, one Win10 and one Win11. My situation is as the following:

1. Bookmarks in two laptops have already been synced. 2. On laptop1 I login Firefox, delete some bookmarks, and sync. 3. On laptop2 I login Firefox, sync, then all my deleted bookmarks are restored in laptop2. (4. If I login Firefox on laptop1 later, deleted bookmarks come back too.)

I expect 3. not to happen because I expect Firefox uses data modified time to decide which is the latest. However the above situation keeps happening.

Could you please guide me how to not restored deleted bookmarks? Thank you.

1 年前 に tlwu2008 が質問

1 年前 に cor-el が回答

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cannot sync bookmarks on firefox after password change

This morning I had trouble updating my Firefox after the new update. Went to our IT people, who uninstalled Firefox, and installed a new one. The new one updated fine. Ho… (続きを読む)

This morning I had trouble updating my Firefox after the new update. Went to our IT people, who uninstalled Firefox, and installed a new one. The new one updated fine. However, I had forgotten my password, and had to reset it when logging in into the newly installed Firefox. Now I am logged in, but cannot see any of my bookmarks, etc. Essentially Firefox is treating my account as a new one and does not remember any of my settings. Is there anything I can do to recover my settings and bookmarks?

Thanks, Yuri

1 年前 に kovchegov.1 が質問

1 年前 に cor-el が回答