Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

I am unable to use firefox due to all the pop-ups or ads that I have to skip to use on my mac -it only happens on firefox not on safari

  • 3 件の返信
  • 1 人がこの問題に困っています
  • 9 回表示
  • 最後の返信者: cor-el

more options

Anytime I use firefox---i get pop-ups that are weird and not usable. Also, if I get a new tab, an ad covers the page until I click on skip this ad in "X" amount of seconds. It is only happening in firefox and not safari. I cannot even use firefox.

Anytime I use firefox---i get pop-ups that are weird and not usable. Also, if I get a new tab, an ad covers the page until I click on skip this ad in "X" amount of seconds. It is only happening in firefox and not safari. I cannot even use firefox.

すべての返信 (3)

more options

hello, please try to reset firefox and see if this can address the issue...

Troubleshoot Firefox issues caused by malware

more options

Go to the Mozilla Add-ons Web Page (There’s a lot of good stuff here) and find a good add / pop-up blocker.

more options

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.

You can check the connection settings.

If you do not need to use a proxy to connect to internet then try to select "No Proxy" if "Use the system proxy settings" or one of the others do not work properly.

See "Firefox connection settings":