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I Have Downloaded..and redownloaded FF but it wont install... HELP please :)

  • 1 件の返信
  • 2 人がこの問題に困っています
  • 13 回表示
  • 最後の返信者: FredMcD

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It says that I'm using an older version of FF and to upgrade. So I do, it downloads and says it installed, even restarts FF... But my browser STILL isn't updated. I have even deleted FF from My PC and Re-downloaded it.... it still is the older version.

It says that I'm using an older version of FF and to upgrade. So I do, it downloads and says it installed, even restarts FF... But my browser STILL isn't updated. I have even deleted FF from My PC and Re-downloaded it.... it still is the older version.

すべての返信 (1)

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What type of computer are you using? What Firefox version?

Did you get the full installer from Mozilla.org? If not, do so now.

Start Firefox in Safe Mode See if the program starts.

Check your firewall settings. Make sure that all programs you want to access the web are listed as Allow, and not Auto. Auto may not let the program work.

Let us know how you are doing.