Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Mouse clicks won't work on the browser - any suggestions?

  • 3 件の返信
  • 4 人がこの問題に困っています
  • 1 回表示
  • 最後の返信者: ravenwolfv

more options

Following an upgrade of Firefox last year, I can't get the mouse clicks to work on the browser. Doesn't matter whether it's left or right buttons. The radio buttons and links get highlighted when you hover the mouse over the links or the buttons but they won't work when clicked. They work on other browsers (Explorer and Chrome) but no longer on Firefox. I'm using it on a Sony Vaio laptop running Windows 7

Following an upgrade of Firefox last year, I can't get the mouse clicks to work on the browser. Doesn't matter whether it's left or right buttons. The radio buttons and links get highlighted when you hover the mouse over the links or the buttons but they won't work when clicked. They work on other browsers (Explorer and Chrome) but no longer on Firefox. I'm using it on a Sony Vaio laptop running Windows 7

選ばれた解決策

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

この回答をすべて読む 👍 1

すべての返信 (3)

more options

選ばれた解決策

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

more options

This seems to have fixed the problem which is really good news. Many thanks for your prompt and successful (!) reply

more options

I also have the same problem and reset Mozilla as suggested ,but,still no mouse click.I still have it in IE. Any other suggestions? Thank you