Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

firefox crashes unexpectedly

  • 6 件の返信
  • 5 人がこの問題に困っています
  • 11 回表示
  • 最後の返信者: danw64

more options

My Firefox keeps crashing unexpectedly within seconds of using the internet. I'm using the latest version, I have run my anti-virus protection program, installed the Mircosoft Safety Scanner, I have updated my plug-ins, I have installed the "Malwarebytes' Anti-Malware" provided by Firefox, and I have tried using Firefox in Safety Mode, but it keeps crashing. I need a solution for this problem!

My Firefox keeps crashing unexpectedly within seconds of using the internet. I'm using the latest version, I have run my anti-virus protection program, installed the Mircosoft Safety Scanner, I have updated my plug-ins, I have installed the "Malwarebytes' Anti-Malware" provided by Firefox, and I have tried using Firefox in Safety Mode, but it keeps crashing. I need a solution for this problem!

選ばれた解決策

What I ended up doing was re-installing the whole Firefox and that seemed to work. No problems yet, also save your favorite's link onto an e-mail draft. Unfortunately, I didn't do that.

この回答をすべて読む 👍 0

すべての返信 (6)

more options

Create a new profile as a test to check if your current profile is causing the problems.

See "Creating a profile":

If the new profile works then you can transfer some files from an existing profile to the new profile, but be careful not to copy corrupted files.


Try to boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that helps.

more options

I followed the process, but it didn't work.

この投稿は Jewels により に変更されました

more options

You're welcome

more options

I am having this problem as well. What is the fix?

more options

選ばれた解決策

What I ended up doing was re-installing the whole Firefox and that seemed to work. No problems yet, also save your favorite's link onto an e-mail draft. Unfortunately, I didn't do that.

more options

I had the same problem. Even after reinstalling and updating everything. It still disappeared, so I figured just live with it. I was getting sick of those search ads that follow you. So I installed Adblock https://addons.mozilla.org/en-us/firefox/addon/adblock-plus/ The problems gone now.