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このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Why, since the last update for Mozilla Mobile, do I continually check for add-ons and open 2 browser window, every time I log on?

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  • 2 人がこの問題に困っています
  • 3 回表示
  • 最後の返信者: IreneBurgess

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Since the latest Update regarding Firefox for Mobiles, when I open a browser I get my computer checking if add-ons are compatible and then opening 2 browsers. One is blank and one is My Google homepage.

I love my Firefox browser. I am 64yrs of age and do not use the internet on my mobile phone. This is driving me crazy, so please help.

Since the latest Update regarding Firefox for Mobiles, when I open a browser I get my computer checking if add-ons are compatible and then opening 2 browsers. One is blank and one is My Google homepage. I love my Firefox browser. I am 64yrs of age and do not use the internet on my mobile phone. This is driving me crazy, so please help.

選ばれた解決策

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

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選ばれた解決策

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

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Thank You, problem solved !!!