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HOW DO YOU RESYNC?????????? "your information is backed up to our online database for safekeeping" P O S

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  • 1 人がこの問題に困っています
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  • 最後の返信者: decab

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My laptop fried and i had firefox sync setup to supposedly "back all my settings bookmarks for safe keeping" HOW do you resync all your information????????

i have lost ALL my saved passwords i have lost HUNDREDS of bookmarks

My laptop fried and i had firefox sync setup to supposedly "back all my settings bookmarks for safe keeping" HOW do you resync all your information???????? i have lost ALL my saved passwords i have lost HUNDREDS of bookmarks

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Do you know the email address you used when you originally set up Sync?

Do you know the password for that account?

Do you have the Sync Key / Recovery Key?

You need all three to set up the new device with your current Sync account.

BTW, Sync isn't really intended as a backup media, it is designed to synchronize Firefox data across multiple devices.

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I know the password / email but i dont believe i have the other.

Well if that is all its meant for they should not say all your information is backed up securely