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Updater does not work

  • 1 件の返信
  • 3 人がこの問題に困っています
  • 16 回表示
  • 最後の返信者: user633449

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I can not update Firefox via About in menu Help. Firefox shows downloading an update, but after the restart the same version is shown and I get an error message that Firefox has failed to install the update. Can not apply the update. Firefox tries to download it again and fails again. Manual install works.

I can not update Firefox via About in menu Help. Firefox shows downloading an update, but after the restart the same version is shown and I get an error message that Firefox has failed to install the update. Can not apply the update. Firefox tries to download it again and fails again. Manual install works.

すべての返信 (1)

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Your best option in this case is to download the update manually and install it (from www.getfirefox.com.