Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

My print setup will not work and Fire fox only prints blank pages. Help?

  • 4 件の返信
  • 15 人がこの問題に困っています
  • 7 回表示
  • 最後の返信者: kylestielow

more options

I tried to change the margins on my printer set up. Since I did this my printer will only print blank pages from Firefox. (If I open a PDF it prints fine) I have tried to go into print set up but it only comes up as a big black page. Any thoughts??

I tried to change the margins on my printer set up. Since I did this my printer will only print blank pages from Firefox. (If I open a PDF it prints fine) I have tried to go into print set up but it only comes up as a big black page. Any thoughts??

すべての返信 (4)

more options

選ばれた解決策

more options

Tried that. It did not work. I have a suspicion that it is because I set my margin wrong and now I can't get into the print set up to change them back. When you choose print set up all I get is a black box. You cannot change the size of this box and it never fills in the text.

I did not have a print.print_print line. I did reset the lines that had to do with the printer but it did not work. I could not reset the line that said print.print_"margins"

Any thoughts. I tried deleting and reinstalling Firefox hoping that would fix it no such luck.

more options

Sorry, just to be clear:

(1) Which did you use to make the change and which do not display correctly:

orange Firefox button > Print > Page Setup
or
classic File menu > Page Setup, or

the Properties button in the Print dialog?

(2) If you switch to a different printer, such as a PDF printer driver (many free ones you can install, such as PrimoPDF and CutePDF Writer), can you regain access to Firefox's Page Setup dialog?

この投稿は jscher2000 - Support Volunteer により に変更されました

more options

I used the orange Firefox button. That sounds like a perfect solution....

I fixed before I read this..... I kept reading the reset printer stuff. I bothered me I did not have what it said I should. I did however have a line fore each printer I have installed and then additional lines for that printer for specific stuff (Like margins and fonts and stuff) I went in and reset every single line for all the printers I have installed. It fixed it.

I think the PDF printer would have been a great solution also because I could print from PDF.

Thank you so much for taking the time to help me!!!!