Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Since upgrading to 4.0.1 I have lost Norton toolbar.

  • 2 件の返信
  • 31 人がこの問題に困っています
  • 31 回表示
  • 最後の返信者: DavidGosbee

more options

Since upgrading to 4.0.1 I have lost Norton toolbar with identity safe, I have spoken with Norton and they have state that I need to return an earlier version as they have no fix. However this problem is on my laptop XP Pro only. My desktop has same version and every thing runs OK. I have since checked troubleshooting info and noticed that norton extensions are listed on both computers complete with ID but only desktop is recorded as enabled. Can this problem be resolved on my laptop to regain norton ( which works on other PC) or do I have no choice in reloading to an earlier version of firefox and if so what is the easest wy to do this without no loss to bookmarks etc.

Since upgrading to 4.0.1 I have lost Norton toolbar with identity safe, I have spoken with Norton and they have state that I need to return an earlier version as they have no fix. However this problem is on my laptop XP Pro only. My desktop has same version and every thing runs OK. I have since checked troubleshooting info and noticed that norton extensions are listed on both computers complete with ID but only desktop is recorded as enabled. Can this problem be resolved on my laptop to regain norton ( which works on other PC) or do I have no choice in reloading to an earlier version of firefox and if so what is the easest wy to do this without no loss to bookmarks etc.

選ばれた解決策

The person you spoke with at Norton may not be aware, but they are due to release a fix some time this week - http://community.norton.com/t5/Norton-Internet-Security-Norton/Norton-product-compatibility-with-Firefox-Updates/m-p/443808

Pending this update you can get Firefox 4.0 from http://releases.mozilla.org/pub/mozilla.org/firefox/releases/4.0/win32/ - You need to select the folder for your language, then you can download and run the setup file for Firefox 4.0

この回答をすべて読む 👍 3

すべての返信 (2)

more options

選ばれた解決策

The person you spoke with at Norton may not be aware, but they are due to release a fix some time this week - http://community.norton.com/t5/Norton-Internet-Security-Norton/Norton-product-compatibility-with-Firefox-Updates/m-p/443808

Pending this update you can get Firefox 4.0 from http://releases.mozilla.org/pub/mozilla.org/firefox/releases/4.0/win32/ - You need to select the folder for your language, then you can download and run the setup file for Firefox 4.0

more options

Thanks for the prompt info Tony most obliged