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このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Unable to complete step 2 (drag icon into applications folder) when upgrading Firefox

  • 2 件の返信
  • 45 人がこの問題に困っています
  • 22 回表示
  • 最後の返信者: the-edmeister

peterseattle
peterseattle
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I am trying to upgrade from Firefox 3.6.11 to 3.6.12.

Step 2 of the process says "Drag the Firefox icon into your applications icon.

First problem: I don't have an applications icon. Second problem, being creative I open Finder on my Mac and try to drag the Firefox icon into the applications folder. Won't work. Still shows I have Firefox 3.6.11 So I can't get beyond Step 2.

A second problem is that the download screen with the three steps continually fills the screen. So there is nowhere to show an Applications icon to drag the Firefox icon into. Every time I click on the Step 2 icon, the screen maximizes and covers anything underneath it.

Any suggestions?

I am trying to upgrade from Firefox 3.6.11 to 3.6.12. Step 2 of the process says "Drag the Firefox icon into your applications icon. First problem: I don't have an applications icon. Second problem, being creative I open Finder on my Mac and try to drag the Firefox icon into the applications folder. Won't work. Still shows I have Firefox 3.6.11 So I can't get beyond Step 2. A second problem is that the download screen with the three steps continually fills the screen. So there is nowhere to show an Applications icon to drag the Firefox icon into. Every time I click on the Step 2 icon, the screen maximizes and covers anything underneath it. Any suggestions?

この投稿は peterseattle により に変更されました

選ばれた解決策

https://support.mozilla.com/en-US/questions/761616

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すべての返信 (2)

peterseattle
peterseattle 質問者
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I have solved the problem myself. Unable to see how to mark my post as "solved". This forum badly needs a "Help" page of a FAQ page.

the-edmeister
the-edmeister
  • Moderator
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選ばれた解決策

https://support.mozilla.com/en-US/questions/761616