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Cookies and site data WILL NOT delete

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  • 最後の返信者: cor-el

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I've been trying to delete cookies and site data multiple times and it will not delete, even after multiple attempts to fix it. Such as deleting Mozilla folder in file explorer and downloading an extension to delete cookies and cache. Everything else gets deleted fine except for 2 sites.

I've been trying to delete cookies and site data multiple times and it will not delete, even after multiple attempts to fix it. Such as deleting Mozilla folder in file explorer and downloading an extension to delete cookies and cache. Everything else gets deleted fine except for 2 sites.
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This looks about data in local storage in the main (root) Firefox profile folder (indexedDB; storage\default).

You can use the button on the "Help -> More Troubleshooting Information" (about:support) to go to the current Firefox profile folder or use the about:profiles page (Root directory).

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