Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I can´t open Firefox

  • 2 件の返信
  • 0 人がこの問題に困っています
  • 1 回表示
  • 最後の返信者: zeroknight

edio.junior
edio.junior
more options

Firefox is not opening. Every time I try to use it, I get the message:

" We're sorry. Firefox had a problem and crashed. We’ll try to restore your tabs and windows when it restarts."

I have submitted the crash report: Crash ID: bp-51f17766-7a20-41dc-ae3d-27ab10240501

I am running it on Fedora 40.

Thank you!

Firefox is not opening. Every time I try to use it, I get the message: " We're sorry. Firefox had a problem and crashed. We’ll try to restore your tabs and windows when it restarts." I have submitted the crash report: Crash ID: bp-51f17766-7a20-41dc-ae3d-27ab10240501 I am running it on Fedora 40. Thank you!

すべての返信 (2)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

I assume you've tried running from the cmd line. Try downloading Firefox from Mozilla, run firefox-bin from the folder and see if you have the same issue. https://www.mozilla.org/en-US/firefox/all/#product-desktop-release

The good thing is that if you run strace, the output file (firefox_debug.txt) shouldn't be too big and it should be easy to see why the program ends.

strace -t -o firefox_debug.txt firefox &

Also, how about some system info? I just came across fastfetch and it is fast. see screenshot

役に立ちましたか？

zeroknight
zeroknight
more options

Does it still happen with the flatpak package?

役に立ちましたか？

質問する

投稿に返信するには あなたのアカウントにログイン する必要があります。まだアカウントをお持ちでなければ、新しい質問を開始 してください。