Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

2 items. One is a video call issue on FB messenger, the other is opening/navigating to my 2nd gmail account

  • 1 件の返信
  • 0 人がこの問題に困っています
  • 1 回表示
  • 最後の返信者: zeroknight

pbishop217
pbishop217
more options

1. When I am video chatting on FB Messenger, I can see myself, and hear the other person, but I can't see them. I use Firefox as my default, and don't like using edge, but this is not an issue on edge, so I've resorted to using edge for this function until I can resolve.

2. I have 3 gmail accounts. One is my primary, 2nd is used for subscriptions and memberships, 3rd is one of my businesses. For some reason when I navigate to my business one from my primary, AND I just checked....going directly to my business one, it won't open. The others work fine.

Please advise what I need to do.

Thanks.

1. When I am video chatting on FB Messenger, I can see myself, and hear the other person, but I can't see them. I use Firefox as my default, and don't like using edge, but this is not an issue on edge, so I've resorted to using edge for this function until I can resolve. 2. I have 3 gmail accounts. One is my primary, 2nd is used for subscriptions and memberships, 3rd is one of my businesses. For some reason when I navigate to my business one from my primary, AND I just checked....going directly to my business one, it won't open. The others work fine. Please advise what I need to do. Thanks.

すべての返信 (1)

zeroknight
zeroknight
more options

Try clearing site cookies and disabling Tracking Protection for the sites.

Does it still happen in Troubleshoot Mode?

役に立ちましたか？

質問する

投稿に返信するには あなたのアカウントにログイン する必要があります。まだアカウントをお持ちでなければ、新しい質問を開始 してください。