Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lost Firefox info after upgrading O/S on MacBook. & Can't find Moxilla account password

  • 1 件の返信
  • 0 人がこの問題に困っています
  • 6 回表示
  • 最後の返信者: Balázs Meskó

more options

Upgraded my Monterey O/s on Macbook. Lost all my history and passwords. Cannot find original password for account or retrieve my previous Firefox settings. help

Upgraded my Monterey O/s on Macbook. Lost all my history and passwords. Cannot find original password for account or retrieve my previous Firefox settings. help

すべての返信 (1)

more options

Your Firefox account password is used for the encryption keys of your data, so unfortunately if you can't find your password, nobody can help you retrieve your data, even if they wanted to. You can reset the password of your Firefox account, but that permanently destroys all of your saved data. Do you have your recovery codes by any chance?

この投稿は Balázs Meskó により に変更されました

役に立ちましたか?

質問する

投稿に返信するには あなたのアカウントにログイン する必要があります。まだアカウントをお持ちでなければ、新しい質問を開始 してください。