Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Autofill forms are not filling information in the correct areas as it did before

  • 1 件の返信
  • 0 人がこの問題に困っています
  • 1 回表示
  • 最後の返信者: zeroknight

Theresa C
Theresa C
more options

Good afternoon

I have been using your browser for a decade to autofill in the CGS Medicare site and it has been lovely and time saving. Roughly two or three weeks ago, it no longer populates information without a little prompting and then it is putting information in the wrong areas on the form. I have contacted I.T. with CGS and they state nothing has changed. A co-worker suggested I contact you to see if my browser could be fixed to autofill like it did before or to remove whatever update happened two or three weeks ago and go back to the older version.

I have disabled autofill and restarted my computer; then enabled it again and restarted my computer. It still has to be prompte in more areas to autofill and even then it will populate that information in the wrong area.

I hope you can follow my train of thought in trying to explain what is happening.

Any help to restore to the perfect way it was autofilling before would be much appreciated.

Thank you Theresa

Good afternoon I have been using your browser for a decade to autofill in the CGS Medicare site and it has been lovely and time saving. Roughly two or three weeks ago, it no longer populates information without a little prompting and then it is putting information in the wrong areas on the form. I have contacted I.T. with CGS and they state nothing has changed. A co-worker suggested I contact you to see if my browser could be fixed to autofill like it did before or to remove whatever update happened two or three weeks ago and go back to the older version. I have disabled autofill and restarted my computer; then enabled it again and restarted my computer. It still has to be prompte in more areas to autofill and even then it will populate that information in the wrong area. I hope you can follow my train of thought in trying to explain what is happening. Any help to restore to the perfect way it was autofilling before would be much appreciated. Thank you Theresa

すべての返信 (1)

zeroknight
zeroknight
more options

The form history database could possibly be damaged. Try renaming/deleting the formhistory.sqlite file in your profile folder and see if the issue persists.

役に立ちましたか？

質問する

投稿に返信するには あなたのアカウントにログイン する必要があります。まだアカウントをお持ちでなければ、新しい質問を開始 してください。