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Unable to print from Toshiba Satellite w/windows 7 to HP Officejet 5255

  • 4 件の返信
  • 1 人がこの問題に困っています
  • 14 回表示
  • 最後の返信者: S.P.CHENEY

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As of 1/1/24 I cannot print using Firefox and USB connection to HP 5255. I can send and print a print quality diagnostic from my HP but not a file.

As of 1/1/24 I cannot print using Firefox and USB connection to HP 5255. I can send and print a print quality diagnostic from my HP but not a file.

選ばれた解決策

I deleted all the HP Officejet 5255 support programs on my computer and then tried printing using Windows 7. It worked.

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すべての返信 (4)

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This is going to sound like a stupid question, but have you confirmed that you can print files on your local computer, without involving Firefox?

Within Firefox, have you tried printing to PDF, to see if that works?

役に立ちましたか?

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windows 7 supports printing, but all the printer support programs must be deleted first.

役に立ちましたか?

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What are you seeing in the print preview when printing from the browser? see screenshot

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選ばれた解決策

I deleted all the HP Officejet 5255 support programs on my computer and then tried printing using Windows 7. It worked.

役に立ちましたか?

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