Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Lost access to e-mail address of my second account

  • 1 件の返信
  • 1 人がこの問題に困っています
  • 2 回表示
  • 最後の返信者: Dropa

more options

Hello Firefox,

I had been using your browser for a while to use my Gmail on another account. The problem is, the password to my google account was saved by your password saver which was the only way for me to log in. Unfortunately after I installed my new pc and reset my old drives, I can no longer access that password. The account in question is [email]@gmail.com. I have tried countless times to log into my sync account to try and recover the password but apparently I don't remember the password to my firefox account either. I cannot access my Gmail without my firefox account, and I cannot get into my firefox account without my e-mail so I am stuck on a loop. Is there any other way you could let me recover my firefox account? I am on the same network with the same router, if I can't have my account back I won't be able to access important spreadsheets that I cannot recover. Please help me.

Hello Firefox, I had been using your browser for a while to use my Gmail on another account. The problem is, the password to my google account was saved by your password saver which was the only way for me to log in. Unfortunately after I installed my new pc and reset my old drives, I can no longer access that password. The account in question is [email]@gmail.com. I have tried countless times to log into my sync account to try and recover the password but apparently I don't remember the password to my firefox account either. I cannot access my Gmail without my firefox account, and I cannot get into my firefox account without my e-mail so I am stuck on a loop. Is there any other way you could let me recover my firefox account? I am on the same network with the same router, if I can't have my account back I won't be able to access important spreadsheets that I cannot recover. Please help me.

この投稿は Andrew により に変更されました

すべての返信 (1)

more options

If email sent reset can't be accessed there is nothing more that can be done to help here. You need to contact Gmail support for that issue.