Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Inbox loads up to 500 old emails every time Thunderbird is opened

  • 4 件の返信
  • 0 人がこの問題に困っています
  • 2 回表示
  • 最後の返信者: Stans

more options

Hi there

Everytime I open Thunderbird on my desktop, it downloads hundreds of previously deleted/removed emails. It also often duplicates other emails that have been opened but not put into trash or removed. I think it's someone that's hacked the account but it's not picked up by my anti-virus/malware program.

Also fequently freezes the computer when in Thunderbird.....doesn't do that when the program is deleted as it is now.

Look forward to any suggestions or help

Thanks

Kerry

Hi there Everytime I open Thunderbird on my desktop, it downloads hundreds of previously deleted/removed emails. It also often duplicates other emails that have been opened but not put into trash or removed. I think it's someone that's hacked the account but it's not picked up by my anti-virus/malware program. Also fequently freezes the computer when in Thunderbird.....doesn't do that when the program is deleted as it is now. Look forward to any suggestions or help Thanks Kerry

すべての返信 (4)

more options

Who is your email service provider?

more options

Hi Stan

The email provider is a local telecommunication company here in New Zealand called Spark.....ie. xtra.co.nz

I use this same email on my phone using BlueMail and don't have any issues at all

Thanks Kerry

more options

What version of Thunderbird are you using? I heard about such an issue in the beta program, but nothing similar on release.

more options

What type of account have you configured it as, in Thunderbird; IMAP or POP?