Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

このスレッドは閉じられ、アーカイブに保管されました。 必要であれば新たに質問してください。

audio/video will not load/play

  • 1 件の返信
  • 0 人がこの問題に困っています
  • 1 回表示
  • 最後の返信者: Paul

more options

I can play videos and audios on another browser or files stored on my computer, but just now I cannot on Firefox. I saw the FAQ explanation about Windows 7, but I have been using Firefox for years including just hours ago using Windows 7. Why would this happen right now? Did some new version just get installed? If so, can I return to the prior version and turn off the automatic update?

Thanks, Phil

I can play videos and audios on another browser or files stored on my computer, but just now I cannot on Firefox. I saw the FAQ explanation about Windows 7, but I have been using Firefox for years including just hours ago using Windows 7. Why would this happen right now? Did some new version just get installed? If so, can I return to the prior version and turn off the automatic update? Thanks, Phil

すべての返信 (1)

more options

Hi

I am going to close this thread further to your post at:

https://support.mozilla.org/en-US/questions/1389582