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unfourtunately Reset password and my data lost , How can get back?

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  • 最後の返信者: Paul

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After Format my laptop, I install Firefox and forget password after Reset password all fine then enter email and password to Sync all data but, I don't see any data this data have a lot of passwords and bookmarks, How can I FIX IT????

After Format my laptop, I install Firefox and forget password after Reset password all fine then enter email and password to Sync all data but, I don't see any data this data have a lot of passwords and bookmarks, How can I FIX IT????

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Hi

Unless you have a copy of your passwords and bookmarks in another copy of Firefox or have a backup of your Firefox profile, it will not be possible to recover your data.

When you changed your password, and data that was in the process of being synced will have been deleted.