Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Firefox not saving files and pages

  • 2 件の返信
  • 1 人がこの問題に困っています
  • 1 回表示
  • 最後の返信者: Indiana31

more options

After updating tо Firefox 81.0 the browser stopped saving files and pages. For example, when I click file > save, nothing happens, the files also are not saved when using "save link as" or clicking on a link. The browser seems to perform all other functions flawlessly. If anyone knows what the problem is, pls share any relevant experience.

After updating tо Firefox 81.0 the browser stopped saving files and pages. For example, when I click file > save, nothing happens, the files also are not saved when using "save link as" or clicking on a link. The browser seems to perform all other functions flawlessly. If anyone knows what the problem is, pls share any relevant experience.

すべての返信 (2)

more options

You can possibly check the Browser Console for possible related messages.

See also:


Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or userChrome.css is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window
more options

Thank you, the file saving now works fine, I have just reinstalled Firefox. I have also installed a couple of app on my mac like MemoryClean2 (this particular one does not show up Applications). I guess one of them hijacked Firefox as it has its home page set to SearchMarquis.com. See the screenshots. The things are more less like true to this description (for Firefox) https://macsecurity.net/view/289-search-marquis-com. Manual resetting only work for current session. I guess I need to use AV, which one would you recommend? Is there a specific tool for Mozilla on Mac?