Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Bookmarks deleted when I downloaded Firefox to another laptop

blackfoot001
blackfoot001
more options

When I downloaded Firefox to another laptop it automatically loaded some of my bookmarks on the new laptop and then deleted the bookmarks that wasn't transfered from the old laptop. I did not know the old laptop was set up to sync nor had I ever used sync. I had not set anything on the new laptop as yet either. Is there any way to get my bookmarks back?

When I downloaded Firefox to another laptop it automatically loaded some of my bookmarks on the new laptop and then deleted the bookmarks that wasn't transfered from the old laptop. I did not know the old laptop was set up to sync nor had I ever used sync. I had not set anything on the new laptop as yet either. Is there any way to get my bookmarks back?

すべての返信 (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Hi blackfoot001, is the problem on the old laptop?

Firefox makes regular bookmark backups. So if the old Firefox is still running, you can restore its earlier bookmarks using the steps in this article:

Restore bookmarks from backup or move them to another computer

If the problem is on the new laptop, how did you transfer the bookmarks originally, before Firefox modified them?