Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Firefox crashes

  • 2 件の返信
  • 1 人がこの問題に困っています
  • 8 回表示
  • 最後の返信者: FredMcD

more options

Will not open after uninstalling and re-installing latest version 50.1.0 won't open in safe mode. endless loop of firefox crashed dialog box. I have upload the crash report. Crash ID: bp-fa31403e-8e75-4a33-b05b-923e72170123

Will not open after uninstalling and re-installing latest version 50.1.0 won't open in safe mode. endless loop of firefox crashed dialog box. I have upload the crash report. Crash ID: bp-fa31403e-8e75-4a33-b05b-923e72170123

すべての返信 (2)

more options

hi cincykygal, thanks for providing a crash id. this crash is caused by the websense security software that is running on your device. i presume that's in a corporate environment - please get in contact with your it department to make sure that websense is fully up to date, as it has the tendency to crash newly released firefox versions until they adapt accordingly. another option would be to install an esr version of firefox: Old versions of Websense cause startup crashes in Firefox

more options

Update your Websense program. If the problem continues, disable it.