Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

lost email folders

  • 1 件の返信
  • 1 人がこの問題に困っています
  • 7 回表示
  • 最後の返信者: Matt

more options

With Thunderbird update this morning, I lost archive, sent and trash folders. Also difficult to view my three inboxes. I've been trying to navigate around these problems as I am closing on a house. My address book is intact. I seem to be getting new emails. Emails that I have read and have not deleted remain in my inbox in all three accounts. I really need someones' help to get thunderbird back to normal.

With Thunderbird update this morning, I lost archive, sent and trash folders. Also difficult to view my three inboxes. I've been trying to navigate around these problems as I am closing on a house. My address book is intact. I seem to be getting new emails. Emails that I have read and have not deleted remain in my inbox in all three accounts. I really need someones' help to get thunderbird back to normal.

すべての返信 (1)

more options

hold shift while starting Thunderbird and continue in safe mode when prompted. Better?

Restart. Bad again?

There is most likely an Add-on or Theme interfering with normal operations. You will need to re-enable add-ons one at a time until you locate the offender.

この投稿は Matt により に変更されました