Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

when i open a link on xfinity.com i get placeholders instead of icons of different functions, ie, share, etc. WHY?

  • 1 件の返信
  • 1 人がこの問題に困っています
  • 38 回表示
  • 最後の返信者: cor-el

more options

"http://my.xfinity.com/?cid=customer" is my home page; opens fine. But when I open a newslink from the homepage, I got to the page fine, but it doesn't finish loading. The wheel in the address tab just keeps spinning. And, I get "placeholders" instead of icons for mail, twitter, facebook, etc.... or for play or stop in the videos. I'm using FFx v39.0 on a MAC 27 running Maverick 10.9.5. (PS I hate Yosemite). this problem doesn't exist in Safari. Is there an incompatibility issue with Xfinity and FFx?

"http://my.xfinity.com/?cid=customer" is my home page; opens fine. But when I open a newslink from the homepage, I got to the page fine, but it doesn't finish loading. The wheel in the address tab just keeps spinning. And, I get "placeholders" instead of icons for mail, twitter, facebook, etc.... or for play or stop in the videos. I'm using FFx v39.0 on a MAC 27 running Maverick 10.9.5. (PS I hate Yosemite). this problem doesn't exist in Safari. Is there an incompatibility issue with Xfinity and FFx?

選ばれた解決策

Missing icons are usually supplied by a font that is downloaded from the server (@font-face) as you might see by little boxes that show the hex code of the characters instead. If you have a font installed that covers this Unicode range then you may see a real (CJK) character and not the little box with the CSS code.

Make sure that you allow pages to choose their own fonts.

  • Firefox > Preferences > Content : Fonts & Colors > Advanced: [X] "Allow pages to choose their own fonts, instead of my selections above"

You can check the gfx.downloadable_fonts.enabled pref on the about:config page and make sure that it is set to true (if necessary double-click the line to toggle its value).

この回答をすべて読む 👍 0

すべての返信 (1)

more options

選ばれた解決策

Missing icons are usually supplied by a font that is downloaded from the server (@font-face) as you might see by little boxes that show the hex code of the characters instead. If you have a font installed that covers this Unicode range then you may see a real (CJK) character and not the little box with the CSS code.

Make sure that you allow pages to choose their own fonts.

  • Firefox > Preferences > Content : Fonts & Colors > Advanced: [X] "Allow pages to choose their own fonts, instead of my selections above"

You can check the gfx.downloadable_fonts.enabled pref on the about:config page and make sure that it is set to true (if necessary double-click the line to toggle its value).