Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Receive messages, but only the header shows, no message opens

  • 3 件の返信
  • 2 人がこの問題に困っています
  • 12 回表示
  • 最後の返信者: taavim

kittywerner
kittywerner
more options

Yesterday, suddenly, my emails download, but only the header shows up. No message. I have both IMAP and POP coming in, both are doing the same thing. If I double-click on a message, a new window opens -- no message -- just a bit of the header. If I go to More, then classic view -- then I can see my message. But NOT if I set Classic View for the entire program. That freezes the program.

I can click all I want on different messages, but nothing happens to change the header from the first message I tried to view. I can delete messages, but not open them.

It also took forever to download an attachment to IMAP, but not to POP messages coming in.

Using Windows 7, this happened to the previous version and just upgraded to 38.0.01 to try to fix it. No luck.

Is it possible to go back to an older version of Thunderbird and have that work?

Yesterday, suddenly, my emails download, but only the header shows up. No message. I have both IMAP and POP coming in, both are doing the same thing. If I double-click on a message, a new window opens -- no message -- just a bit of the header. If I go to More, then classic view -- then I can see my message. But NOT if I set Classic View for the entire program. That freezes the program. I can click all I want on different messages, but nothing happens to change the header from the first message I tried to view. I can delete messages, but not open them. It also took forever to download an attachment to IMAP, but not to POP messages coming in. Using Windows 7, this happened to the previous version and just upgraded to 38.0.01 to try to fix it. No luck. Is it possible to go back to an older version of Thunderbird and have that work?

選ばれた解決策

right click the folder, select properties and then the repair button.

この回答をすべて読む 👍 0

すべての返信 (3)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

選ばれた解決策

right click the folder, select properties and then the repair button.

kittywerner
kittywerner 質問者
more options

At first it didn't seem to t work, but now -- Yes! It did work... took a bit for it to do so, but seems to be working now. Many thanks!

taavim
taavim
more options

I have same problem. Matt's suggestion didn't work either.