Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

BBC.com not loading correctly and does not allow the window to scroll.

  • 2 件の返信
  • 2 人がこの問題に困っています
  • 1 回表示
  • 最後の返信者: cor-el

more options

When navigating to bbc.com (redirected from bbc.co.uk), the site loads but will not scroll (ie: I can not scroll the window down to view the rest of the page).

When navigating to bbc.com (redirected from bbc.co.uk), the site loads but will not scroll (ie: I can not scroll the window down to view the rest of the page).

すべての返信 (2)

more options

I checked the page. There was no problem.

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.

この投稿は FredMcD により に変更されました

more options

Do you see the scroll bar?

On Mac the scroll bars can be hidden and only have them show when you scroll the page so you can see the current scroll position.

You can make the scroll bars always visible:

  • System Preferences > General > Show Scroll Bar > Choose "Always"