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all CAPTURE AND PRINT files saved on my mac are blank -what is the problem

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I installed the Capture & print Add-on on my Macbook Air and captured areas of several web pages and saved them to a folder on my desktop. All the add-on files are blank with zero data captured. What must I do to remedy this.

Many thanks for assistance.

Ant Johnson

I installed the Capture & print Add-on on my Macbook Air and captured areas of several web pages and saved them to a folder on my desktop. All the add-on files are blank with zero data captured. What must I do to remedy this. Many thanks for assistance. Ant Johnson

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How did you save them? Did you paste the captures into an image editor and save the image?

Support for that extension can be found here: http://forums.mozillazine.org/viewtopic.php?f=48&t=2318993