Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Learn More

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

I want to sync my desktop with my Android. The Firefox Support instructions dont work for me

  • 4 risposte
  • 1 ha questo problema
  • 7 visualizzazioni
  • Ultima risposta di the-edmeister

coonrodc
coonrodc
more options

The Support instructions say to to the following:

"At the top of the Firefox window, click the Firefox button and select Set Up Sync. The Firefox Sync Setup window will open."

However, my Firefox button doe s not have an option to "Set up Sync." There is an option to :"Sync now" but clicking that does not appear to do anything.

I have checked under Help to assure I am using the latest version of Firefox, That does not seem to be the source of the problem

The Support instructions say to to the following: "At the top of the Firefox window, click the Firefox button and select Set Up Sync. The Firefox Sync Setup window will open." However, my Firefox button doe s not have an option to "Set up Sync." There is an option to :"Sync now" but clicking that does not appear to do anything. I have checked under Help to assure I am using the latest version of Firefox, That does not seem to be the source of the problem

Soluzione scelta

Is the Android version also Firefox 28?

Firefox 29 has a new version of Sync and once a Sync account has been updated to the new Sync, it is not compatible with Firefox 28 and earlier.


added a key word = not to my response - sorry for that omission - Ed

Leggere questa risposta nel contesto 👍 0

Tutte le risposte (4)

the-edmeister
the-edmeister
  • Moderator
more options

Soluzione scelta

Is the Android version also Firefox 28?

Firefox 29 has a new version of Sync and once a Sync account has been updated to the new Sync, it is not compatible with Firefox 28 and earlier.


added a key word = not to my response - sorry for that omission - Ed

Modificato da the-edmeister il

coonrodc
coonrodc Utente che ha posto la domanda
more options

I just downloaded Firefox on my Android a few days ago, so I assume it is the current version

coonrodc
coonrodc Utente che ha posto la domanda
more options

I just downloaded Firefox on my Android a few days ago, so I assume it is the current version

the-edmeister
the-edmeister
  • Moderator
more options

If that is the case, you will need to upgrade the desktop / laptop that you posted here with to Firefox 29.