Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Learn More

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

How do I eliminate the reappearance of the installation disk?

  • 1 risposta
  • 2 hanno questo problema
  • 1 visualizzazione
  • Ultima risposta di cor-el

markjason
markjason
more options

Every time I open Firefox, the installation disk and window reappear on my desktop. Then I quit Firefox, eject the installation disk, and the process repeats.

Every time I open Firefox, the installation disk and window reappear on my desktop. Then I quit Firefox, eject the installation disk, and the process repeats.

Tutte le risposte (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Make sure that Firefox gets installed properly.
Open the DMG file and drag the Firefox program to the application folder on your hard drive.
You shouldn't double-click the Firefox application to run it from the disk image, but drag it out of the DMG folder instead.