Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Learn More

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

Firefox 3.6.3 crashed, will not reload because it says it is running, and will not uninstall?

  • 1 risposta
  • 3 hanno questo problema
  • 12 visualizzazioni
  • Ultima risposta di cor-el

ChrisM
ChrisM
more options

Firefox 3.6.3 crashed and would not reload as the system informed that firefox was already running. Rebooting had no effect. 3.6.4 was downloaded and installed. It would not run for the same reason. Windows XP was then upgraded to SP2. No change. 3.6.4 was uninstalled with no problem but 3.6.3 refuses to install. (When 'remove' is clicked, there is disc activity for about a second but then all stops.) No files have been deleted by me. There is no indication that I can see inspecting 'processes' or msconfig to indicate that Firefox is running.

Firefox 3.6.3 crashed and would not reload as the system informed that firefox was already running. Rebooting had no effect. 3.6.4 was downloaded and installed. It would not run for the same reason. Windows XP was then upgraded to SP2. No change. 3.6.4 was uninstalled with no problem but 3.6.3 refuses to install. (When 'remove' is clicked, there is disc activity for about a second but then all stops.) No files have been deleted by me. There is no indication that I can see inspecting 'processes' or msconfig to indicate that Firefox is running.

Modificato da ChrisM il

Tutte le risposte (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

See: 

http://kb.mozillazine.org/Recovering_a_missing_profile
http://kb.mozillazine.org/Profile_in_use