Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Learn More

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

Constant Browser Crashing

  • 2 risposte
  • 1 ha questo problema
  • 7 visualizzazioni
  • Ultima risposta di FredMcD

hbh54
hbh54
more options

Firefox has been constantly crashing the last few days. Sometimes the tab crashes but the window remains open, sometimes the entire window crashes. I followed the steps on the troubleshoot page (except for checking RAM errors) but everything is up to date. The browser also crashes when starting up Safe Mode. Here's the Report ID: bp-bf163db4-86a7-47ff-9804-215f30210508

Thanks

Firefox has been constantly crashing the last few days. Sometimes the tab crashes but the window remains open, sometimes the entire window crashes. I followed the steps on the troubleshoot page (except for checking RAM errors) but everything is up to date. The browser also crashes when starting up Safe Mode. Here's the Report ID: bp-bf163db4-86a7-47ff-9804-215f30210508 Thanks

Tutte le risposte (2)

FredMcD
FredMcD
more options

bp-bf163db4-86a7-47ff-9804-215f30210508 Signature: js::Nursery::collect

Uptime 0 seconds

Crash Reason EXCEPTION_ACCESS_VIOLATION_READ

This is for Sumo's Related Bugs 1295051 RESOLVED WORKSFORME Reliable GC crash

FredMcD
FredMcD
more options

About how long before the browser crashes? What were you doing at the time? surfing, watching a clip, reading something . . . .