Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Learn More

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

I am no longer able to print to a PDF file using Microsoft Print to PDF

  • 5 risposte
  • 1 ha questo problema
  • 16 visualizzazioni
  • Ultima risposta di annevw.aw

annevw.aw
annevw.aw
more options

I save many items and documents as PDF files using the Microsoft Print to PDF option, rather than physically printing on my printer. This worked fine for quite some time. This option no longer works when I am using Firefox, but it still works if I use Chrome.

I would rather not have to switch to Chrome whenever I want to print something to a PDF file.

How can I resolve this?

I save many items and documents as PDF files using the Microsoft Print to PDF option, rather than physically printing on my printer. This worked fine for quite some time. This option no longer works when I am using Firefox, but it still works if I use Chrome. I would rather not have to switch to Chrome whenever I want to print something to a PDF file. How can I resolve this?

Tutte le risposte (5)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

Post a screenshot of this issue. When you say "no longer works", what does that mean? Are you getting an error message?

annevw.aw
annevw.aw Utente che ha posto la domanda
more options

Basically, the option is disabled. That is evident as soon as I select Microsoft Print to PDF, and the options to print or apply are no longer enabled. Here's the screenshot. No error message.

Jonathan Watt
Jonathan Watt
more options

That's very strange. Can you report this to the developers at https://bugzilla.mozilla.org/ so that we can track this issue?

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

Can you verify this? See screenshot

annevw.aw
annevw.aw Utente che ha posto la domanda
more options

I have verified that Microsoft Print to PDF is enabled (see screenshot), which makes sense, as it works from Chrome, just not Firefox.

I could try uninstalling and reinstalling Microsoft Print to PDF if that might help, but as it works in Chrome, I'm not sure that is the problem.