Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Learn More

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

Deleting messages and opening Trash folder freezes Thunderbird

  • 3 risposte
  • 1 ha questo problema
  • 39 visualizzazioni
  • Ultima risposta di Renar

more options

When I delete a message - Thunderbird freezes. When I try to open Trash folder - Thunderbird freezes. When I try to open properties for the Trash Folder - Thunderbird freezes. Running Thunderbird in safe mode does not fix the problem. I followed these instructions partially https://support.mozilla.org/en-US/kb/cannot-delete-messages. Instead of deleting both Trash files, I cut them out of the core folder and put them i a new folder on my Desktop. Then I restarted the PC, run Thunderbird - nothing changed. The reason why I did not delete both Trash files is that I am afraid that I'll delete all of my emails from Thunderbirds trash folder. On some occasion I have to check emails that are sometimes in the Trash folder. Also, tried to reinstall Thunderbird, without deleting it first and also nothing changed. Any advice on how to fix the issue?

When I delete a message - Thunderbird freezes. When I try to open Trash folder - Thunderbird freezes. When I try to open properties for the Trash Folder - Thunderbird freezes. Running Thunderbird in safe mode does not fix the problem. I followed these instructions partially https://support.mozilla.org/en-US/kb/cannot-delete-messages. Instead of deleting both Trash files, I cut them out of the core folder and put them i a new folder on my Desktop. Then I restarted the PC, run Thunderbird - nothing changed. The reason why I did not delete both Trash files is that I am afraid that I'll delete all of my emails from Thunderbirds trash folder. On some occasion I have to check emails that are sometimes in the Trash folder. Also, tried to reinstall Thunderbird, without deleting it first and also nothing changed. Any advice on how to fix the issue?

Soluzione scelta

Never mind. Forgot that all of my data, including Trash folder, is stored in a different folder. Cut two trash files out, put them on a desktop. Opened Thunderbird - new files appeared and Trash folder was empty. Replaced new, empty Trash files with the old ones and the problem was fixed.

Leggere questa risposta nel contesto 👍 0

Tutte le risposte (3)

more options

Soluzione scelta

Never mind. Forgot that all of my data, including Trash folder, is stored in a different folder. Cut two trash files out, put them on a desktop. Opened Thunderbird - new files appeared and Trash folder was empty. Replaced new, empty Trash files with the old ones and the problem was fixed.

more options
more options