Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Learn More

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

reseting master password?

  • 4 risposte
  • 2 hanno questo problema
  • 16 visualizzazioni
  • Ultima risposta di user1541869

more options

i need help reseting my master password i forgot it and im locked out i want to turn off master password

i tried going to the site chrome://pippki/content/resetpassword.xul and pressing enter but i never got the pop up to pop up

i need help reseting my master password i forgot it and im locked out i want to turn off master password i tried going to the site chrome://pippki/content/resetpassword.xul and pressing enter but i never got the pop up to pop up

Soluzione scelta

You can rename/remove logins.json and key4.db and key3.db in the Firefox profile folder with Firefox closed.

If you keep having problems then remove pkcs11.txt and secmode.db as well. New files will be created when necessary.

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:preferences page.

Leggere questa risposta nel contesto 👍 1

Tutte le risposte (4)

more options

silentshotghost said

i need help reseting my master password i forgot it and im locked out i want to turn off master password

Hi, what do you mean by "locked out"? What are you trying to access that you can't access?

more options

I’m trying to turn off master password, I don’t care if I lose my passwords I just want master password turned off

more options

Soluzione scelta

You can rename/remove logins.json and key4.db and key3.db in the Firefox profile folder with Firefox closed.

If you keep having problems then remove pkcs11.txt and secmode.db as well. New files will be created when necessary.

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:preferences page.

more options

Thank you guys so much