Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Learn More

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

Thunderbird v38.7.2 not recognizing my password

  • 2 risposte
  • 2 hanno questo problema
  • 1 visualizzazione
  • Ultima risposta di jwroet

jwroet
jwroet
more options

Currently running Thunderbird 38.7.2 on my HP laptop running Windows 10. Email has been working fine forever until this morning when I attempted to access new emails, but Thunderbird doesn't recognize my password and provides this feedback message:

Sending of password for user john_roeth@hotmail.com did not succeed. Mail server pop3.live.com responded: Authentication failure: unknown user name or bad password. [Error="ProxyNotAuthenticated" AuthResult=0 Proxy=DM2PR04MB621.namprd04.prod.outlook.com:1995:SSL]

I can access new emails in my Hotmail email account by logging into the internet directly (via www.hotmail.com) or via my iPad or iPhone using the same password that is not working when attempting to read new emails via Thunderbird. Suggestions?

Currently running Thunderbird 38.7.2 on my HP laptop running Windows 10. Email has been working fine forever until this morning when I attempted to access new emails, but Thunderbird doesn't recognize my password and provides this feedback message: Sending of password for user john_roeth@hotmail.com did not succeed. Mail server pop3.live.com responded: Authentication failure: unknown user name or bad password. [Error="ProxyNotAuthenticated" AuthResult=0 Proxy=DM2PR04MB621.namprd04.prod.outlook.com:1995:SSL] I can access new emails in my Hotmail email account by logging into the internet directly (via www.hotmail.com) or via my iPad or iPhone using the same password that is not working when attempting to read new emails via Thunderbird. Suggestions?

Soluzione scelta

A belated response, but an answer. See http://thunderbirdtweaks.blogspot.com.au/2016/06/hotmail-proxy-errors.html

Leggere questa risposta nel contesto 👍 2

Tutte le risposte (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Soluzione scelta

A belated response, but an answer. See http://thunderbirdtweaks.blogspot.com.au/2016/06/hotmail-proxy-errors.html

jwroet
jwroet Utente che ha posto la domanda
more options

Matt said

A belated response, but an answer. See http://thunderbirdtweaks.blogspot.com.au/2016/06/hotmail-proxy-errors.html

Thank you very much for the solution! I've had my hotmail account for over 10 years and couldn't figure out why it just stopped working. I was on the verge of scrapping the account, so your solution was just in the nick of time! Thanks again!!