Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Learn More

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

I'm missing older, non-archived messages in my IMAP inbox

  • 1 risposta
  • 3 hanno questo problema
  • 3 visualizzazioni
  • Ultima risposta di kbromenschenkel

more options

I'm running T-Bird 31.2.0 on a Win 7 PC. I use T-Bird as an IMAP desktop client. Recently I noticed that all my messages earlier than 10/12/2014 have disappeared from my Inbox. When I run a search, the missing messages show up in the search results, but I can't get to them.

My Archive folders have messages from 06/01/2014 - 9/16/2014, but nothing from 01/01/2013 - 5/31/2014 or from 9/17/2014 - 10/11/2014.

I've checked my profile, and there doesn't appear to be a second folder for this account. I tried deleting .msf and repairing folder. No change.

Any thoughts?

I'm running T-Bird 31.2.0 on a Win 7 PC. I use T-Bird as an IMAP desktop client. Recently I noticed that all my messages earlier than 10/12/2014 have disappeared from my Inbox. When I run a search, the missing messages show up in the search results, but I can't get to them. My Archive folders have messages from 06/01/2014 - 9/16/2014, but nothing from 01/01/2013 - 5/31/2014 or from 9/17/2014 - 10/11/2014. I've checked my profile, and there doesn't appear to be a second folder for this account. I tried deleting .msf and repairing folder. No change. Any thoughts?

Tutte le risposte (1)

more options

I posted a similar issue. I discovered there was a destructive TB update that purged all my sent mail. I've asked if there was a backup made as part of the upgrade but no one has responded yet (so, i'm assuming no). As a first time, and very new TB user, I would never have thought that I had to do weekly backups (doing that now). Also, turns out that TB was not/is not posting my sent mail back to my host email account (just keeping it locally) - that is most likely why the upgrade deleted all my mail. The upgrade did not respect the settings (never delete messages) and performed a synch anyway and deleted all my local sent mail. Pretty crappy really....