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youtube Videos not longer load, though I've updated browser,flash player,plugins, and disabled video accerleration

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I've tried all the suggestions I can find for getting videos to load in youtube. I had no problem with this until about a week ago. Now, I can't pause videos to load so that I can play them. I have updated flash player, firefox, checked my plugins, and disabled video hardware acceleration. I tried in safe mode. All to no avail. What is going on here? I'm about to quit using this browser.

I've tried all the suggestions I can find for getting videos to load in youtube. I had no problem with this until about a week ago. Now, I can't pause videos to load so that I can play them. I have updated flash player, firefox, checked my plugins, and disabled video hardware acceleration. I tried in safe mode. All to no avail. What is going on here? I'm about to quit using this browser.

All Replies (4)

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Did the problem start while you still had Firefox 19?

Does Flash work normally on other sites?

Do embedded YouTube videos play, such as the one here: https://support.mozilla.org/en-US/kb/find-and-manage-downloaded-files

Are you enrolled in the HTML5 trial? http://www.youtube.com/html5


I assume you already tried the following, but just in case...

When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.

(1) Bypass Firefox's Cache

Use Ctrl+Shift+r to reload the page fresh from the server.

Alternately, you also can clear Firefox's cache completely using:

orange Firefox button (or Tools menu) > Options > Advanced

On the Network mini-tab > Cached Web Content : "Clear Now"

If you have a large hard drive, this might take a few minutes.

(2) Remove your google.com cookies (save any pending work first). While viewing a page on the site:

  • right-click and choose View Page Info > Security > "View Cookies"
  • Alt+t (open the classic Tools menu) > Page Info > Security > "View Cookies"

Then try reloading the page and logging in again. Does that help?

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Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe mode start window or otherwise make changes.
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Hi, thanks for the help. The embedded video link loads and plays just fine. I did clear the cache; I clear it frequently. I'll try again, using the advanced option, and also will try removing google cookies.

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Hello, thanks, I tried safe mode yesterday, and also unchecked hardware acceleration. It didn't work.