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Echekwara usoro a. Biko jụọ ajụjụ ọhụrụ ma ọ bụrụ na ị chọrọ enyemaka.

Please tell me why Firefox and Tbird are crashing

  • 2
  • 1 nwere nsogbu anwere nsogbu a
  • 2 views
  • Nzaghachi ikpeazụ nke Wayne Mery

charabb
charabb
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bp-8bb46b00-0049-4ba7-8ae9-269e021301291/28/20139:05 PM bp-723fcd88-c4d3-48d1-8d3c-1b8d521301291/28/20137:57 PM bp-d3cde809-4898-4dee-bf67-3056621301281/28/20136:28 PM bp-b1be0ba3-3165-4973-8717-87ae821301271/27/20134:15 PM bp-fcca6c0b-3683-4ef2-87d8-9f3c421301261/26/201312:01 AM

bp-8bb46b00-0049-4ba7-8ae9-269e021301291/28/20139:05 PM bp-723fcd88-c4d3-48d1-8d3c-1b8d521301291/28/20137:57 PM bp-d3cde809-4898-4dee-bf67-3056621301281/28/20136:28 PM bp-b1be0ba3-3165-4973-8717-87ae821301271/27/20134:15 PM bp-fcca6c0b-3683-4ef2-87d8-9f3c421301261/26/201312:01 AM

All Replies (2)

cor-el
cor-el
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Unfortunately the linked crash reports haven't been send or have an [@ EMPTY] signature and do not provide useful crash data that makes it possible to tell something about the cause.

Do you have crash reports with a "bp-" prefix that were submitted and that show a crashing thread?

Try to disable hardware acceleration in Firefox.

See also:

Wayne Mery
Wayne Mery
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At least as of today, all those crashes are correctly logged at crash-stats, and all are [@ EMPTY] signature. For example https://crash-stats.mozilla.com/report/index/bp-fcca6c0b-3683-4ef2-87d8-9f3c42130126

Did crashing start in version 18 only? If it did, then I'd suspect an addon. Does it still crash after cor-el's suggestions, including starting in safe mode?

If it still crashes, you'll need to get a stacktrace using https://developer.mozilla.org/en/How_to_get_a_stacktrace_with_WinDbg