Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why does firerfox freeze, even in safe mode?

  • 1 nzaghachinzaghachi
  • 5
  • 1 view
  • Nzaghachi ikpeazụ nke rbillings

more options

Every single time I open firefox, after a while it freezes and I have to close firefox. Even in safe mode, without all add-ons it still freezes. This problem does not happen on a specific website.

Every single time I open firefox, after a while it freezes and I have to close firefox. Even in safe mode, without all add-ons it still freezes. This problem does not happen on a specific website.

Edeziri site na Qwerty018

Asịsa ahọpụtara

Hi Qwerty018- I'm sorry to hear this. There is an article on how to troubleshoot Firefox when it hangs here:

Firefox-hangs

Hopefully that will give you an idea of what to do next.

Gụọ azịza a na nghọta 👍 0

All Replies (1)

more options

Asịsa Ahọpụtara

Hi Qwerty018- I'm sorry to hear this. There is an article on how to troubleshoot Firefox when it hangs here:

Firefox-hangs

Hopefully that will give you an idea of what to do next.