Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I have to enter my name and password each time I want to access my Gmail account

  • 1 nzaghachinzaghachi
  • 1 nwere nsogbu anwere nsogbu a
  • 3 views
  • Nzaghachi ikpeazụ nke cor-el

more options

I've used Firefox for years (with AVG and Zone Alarm progs) and no probs accessing my Gmail account. Since GMail introduced its Home Page options, I've had to enter my name and password everytime I try to log on on my Windows 7 laptop. My desk top (XP) remembers my log-in Name, but always asks for my password.

I've used Firefox for years (with AVG and Zone Alarm progs) and no probs accessing my Gmail account. Since GMail introduced its Home Page options, I've had to enter my name and password everytime I try to log on on my Windows 7 laptop. My desk top (XP) remembers my log-in Name, but always asks for my password.

All Replies (1)

more options

Websites remembering you and automatically log you in is stored in a cookie.

  • Create an allow cookie exception (Tools > Options > Privacy > Cookies: Exceptions) to keep such a cookie, especially for secure websites and if cookies expire when Firefox is closed.

Make sure that you do not run Firefox in Private Browsing mode.

Clearing "Site Preferences" clears all exceptions for cookies, images, pop-up windows, software installation, and passwords.