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Firefox 4.0 (new install) always crashes when attempting to import bookmarks from IE 9.0.8112.16421

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I have installed Firefox 4.0.1 this morning. Whenever I attempt to import any of the following; favorites, cookies, internet options and/or browsing history from IE 9.0.18112.16421, Firefox crashes immediately after the Import Wizard "Items to Import" window. I have attempted to export the IE favorites, etc. to a file for Firefox import, but I am unable to find an option for Import from a File.

I have not been to any websites aside from the Mozilla Firefox home page.

After all of the crashes, no Crash Reporter appears and when checking about:crashes, there is no information available.

I have installed Firefox 4.0.1 this morning. Whenever I attempt to import any of the following; favorites, cookies, internet options and/or browsing history from IE 9.0.18112.16421, Firefox crashes immediately after the Import Wizard "Items to Import" window. I have attempted to export the IE favorites, etc. to a file for Firefox import, but I am unable to find an option for Import from a File. I have not been to any websites aside from the Mozilla Firefox home page. After all of the crashes, no Crash Reporter appears and when checking about:crashes, there is no information available.

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If you have problems with importing the IE Favorites in Firefox then export the Favorites in IE to an HTML file and import that file in the Firefox Bookmarks Manager.

  • Export the favorites in IE to an HTML file (bookmarks.html): File > Import and Export
  • Import the HTML file in Firefox: Bookmarks > Organize Bookmarks > Import & Backup > Import HTML: From File

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