Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Echekwara usoro a. Biko jụọ ajụjụ ọhụrụ ma ọ bụrụ na ị chọrọ enyemaka.

Firefox scroll bar not working/ mouse cannot drag scroll bar

  • 2
  • 2
  • 2 views
  • Nzaghachi ikpeazụ nke cor-el

martin.beach19
martin.beach19
more options

I can no longer drag the scroll bar with my mouse. I can click it - it goes bold when I hover over it, but I cannot drag it. I can click down the line and have the scroll bar follow it, but obviously that's clunky and unnatural. Also, I have a touch screen and that, too, is no longer scrolling down when I swipe down. These features still work on chrome so I am fairly certain it is a firefox issue. Any advice?

I can no longer drag the scroll bar with my mouse. I can click it - it goes bold when I hover over it, but I cannot drag it. I can click down the line and have the scroll bar follow it, but obviously that's clunky and unnatural. Also, I have a touch screen and that, too, is no longer scrolling down when I swipe down. These features still work on chrome so I am fairly certain it is a firefox issue. Any advice?

All Replies (2)

zeroknight
zeroknight
more options

Does it still happen in Troubleshoot Mode?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Boot the computer in Windows Safe Mode with network support to see if that has effect.