Join us and the lead editor of IRL, Mozilla's multi-award-winning podcast, for a behind-the-scenes look at the pod and to contribute your ideas for the next season, themed: "AI and ME." Mark your calendar and join our Community Call on Wednesday, Aug 7, 17:00–17:45 UTC. See you there!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

connect to Pay Pal

  • 3
  • 1 nwere nsogbu anwere nsogbu a
  • 18 views
  • Nzaghachi ikpeazụ nke FredMcD

more options

Firefox works really good until I go to use PayPal. It connects to the PayPal site signs me in but says there is a problem and to try again. If I use Safari all works well. Hopefully there is a simple solution. Thanks, Alan.

Firefox works really good until I go to use PayPal. It connects to the PayPal site signs me in but says there is a problem and to try again. If I use Safari all works well. Hopefully there is a simple solution. Thanks, Alan.

Asịsa ahọpụtara

Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link}
by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh).
Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}

Gụọ azịza a na nghọta 👍 0

All Replies (3)

more options

Asịsa Ahọpụtara

Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link}
by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh).
Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}

more options

Problem solved. Many thanks Fred. AlanMacK

more options

Glad to help. Safe Surfing.