Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When a browser window is already open, "New Tab" and "New Private Window", but not "New Window" are the only options that show in the file pulldown menu

  • 2
  • 2
  • 5 views
  • Nzaghachi ikpeazụ nke cor-el

more options

The "New Window" option in the FILE pulldown menu is only showing when there isn't a window or tab open. It isn't listed as an option when there is a window or tab open. Not sure how to control the pulldown menu items

The "New Window" option in the FILE pulldown menu is only showing when there isn't a window or tab open. It isn't listed as an option when there is a window or tab open. Not sure how to control the pulldown menu items

All Replies (2)

more options

This behavior looks like this bug, can you have a look at it and confirm?

I’m not sure if you use any add-ons, but if you do, you can test a bit with disabling them as reported there. If you think you have valuable info to add there (more than just "I suffer this too"), you can register for a Bugzilla account and submit it.

Please keep us posted.

more options

You may already be in permanent Private Browsing mode (Always use Private Browsing mode; Never Remember History) when this happens.

To see all History and Cookie settings, choose: