Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Sophos Home antivirus disables Dashlane addin

  • 1 nzaghachinzaghachi
  • 1 nwere nsogbu anwere nsogbu a
  • 12 views
  • Nzaghachi ikpeazụ nke FredMcD

more options

Dashlane is my password manager. It has auto insert functions that fill in web forms directly from its database. Some days ago I installed a new virus protection software called Sophos Home which seems to have disabled my Dashlane Firefox extension. By this I mean that the Dashlane symbol still appears in the toolbar, but it is greyed and the dot that indicates that Dashlane will perform its auto insert functions does not work. I cannot find any means on the Sophos website of overcoming this and wonder if you can help. Thanks. Martin

Dashlane is my password manager. It has auto insert functions that fill in web forms directly from its database. Some days ago I installed a new virus protection software called Sophos Home which seems to have disabled my Dashlane Firefox extension. By this I mean that the Dashlane symbol still appears in the toolbar, but it is greyed and the dot that indicates that Dashlane will perform its auto insert functions does not work. I cannot find any means on the Sophos website of overcoming this and wonder if you can help. Thanks. Martin

All Replies (1)

more options

You should contact their support centers and ask questions.